MSL People Skills-10 Tips for Better Engagement

MSL people skills, effective communication, digital engagement tips, KOL relationships, pre-call planning

In this episode, Tom Caravela delves into essential people skills for Medical Science Liaisons. He outlines practical tips to enhance interpersonal interactions, such as focusing on making conversations about others and effectively using digital platforms. Tom highlights the importance of remem…

Oct 5^th • 25 mins listen

TEXT: Mapping Customer Journeys in a Digital World

Key Opinion Leaders, Digital Communication, Medical Science Liaison, Social Media Engagement, Compassionate Leadership

In this episode, Tom Caravela is joined by Mitchell D’Rozario to explore the challenges and strategies in engaging with Key Opinion Leaders (KOLs). They discuss the importance of understanding digital communication preferences and establishing value through effective timing and methods. T…

Nov 2^nd • 33 mins listen

Master Communication Skills to Improve Business Relations

MSL communication skills, Medical Affairs engagement, KOL and HCP engagement, digital tools in MSL, communication trends in Medical Affairs

In this episode, MSL Talk hosts its first live broadcast with panelists Ruth Phillips, Michael Kahn, John Caskey, and Brian Bischel. The conversation centers on enhancing communication skills within MSL teams, tackling deficiencies, and engaging effectively with KOLs and HCPs. The panel discuss…

Oct 25^th • 43 mins listen